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Support


Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A popup will show up. It includes detailed info about all the actions that you can carry out on the given page. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich selection of instructional video clips demonstrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by real individuals and offers real solutions. We periodically update our Frequently Asked Questions database with new entries so as to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can contact our great team of technical support engineers available 24-7-365 and eager to assist you with any issue. Each trouble ticket you send will be answered within one hour (the average ticket response time is only twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 200874

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com